A Maturity model taking Return on Investment for e-Government Projects

Author(s) : Dr Debendra Kumar Mahalik
ISSN : 0974 - 497
Year : February 2018 | Volume : 12 | Issue : 1/4

Abstract: Information and Communication Technology application are taking front stage in all government areas, for many reasons. But these applications needs huge investment towards operation and maintenance, the results of these applications are mixed with more failure and partial success. So the time has come to measure the maturity level and return on investment of these projects. In literature many maturity models have been proposed to assess e-government applications. In order to assess electronic services provided to the citizens, an appropriate e-government maturity model should be selected. This paper aims at comparing various e-government maturity models and purposes a maturity models keeping in view a new return on investment models.


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