Intercultural Sensitivity, Self-Esteem and Emotional Quotient: A Study of Undergraduate and Post Graduate students in India

Author(s) : Dr. Shuchi Agarwal, Dr. Gargi Sandilya
ISSN : 0974 - 497
Year : November 2020 | Volume : 14 | Issue : 2/4

Abstract: Globalisation has led to workplaces becoming more ethnically and culturally diverse, necessitating intercultural understanding and sensitivity. Research indicates that Intercultural sensitivity is shaped by many factors. This research focuses on two such factors ;emotional intelligence and self esteem. A sample of 143 undergraduate and post graduate students in Delhi NCR region was used to examine the relationship between emotional intelligence (EQ),intercultural sensitivity (ICS)and self esteem(SE). Results indicate that EQ and IS are significantly correlated as are Self-esteem and EQ. EQ is also found to significantly predict IS with a large effect size. The results provide an insight for future leaders seeking to manage diversity and inclusion. Inculcating EQ in the academic and professional development initiatives may help the leaders of tomorrow appreciate cultural and individual differences helping them succeed as managers, entrepreneurs, and businessmen in future.


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