A Framework for Development of Corporate Resilience for Responding to as well as for Fostering Disruptions

Author(s) : Dr. Debanjan Saha
ISSN : 0974 - 497
Year : February 2019 | Volume : 13 | Issue : 1/4

Abstract: Businesses across domains are increasingly shaken up by rapid and massive incidences of disruption in recent times, the likes of which have not been witnessed in the preceding decades. While disruptive innovations have devastating effects, even on erstwhile market leaders, they also provide tremendous opportunities to nimble organisations. There is abundant literature in the domain, the majority of them being in the past three decades which provide business cases of disruptions, analysis of drivers of disruptions as well as some on strategies to overcome them. However, a consolidated framework for developing a response to disruptions was felt necessary. This research paper aims to carry out an in-depth analysis of extant literature and provides a theoretical framework for the development of corporate resilience for responding to as well as fostering disruption. The critical elements of the theoretical framework are developing a deep understanding of customer needs and changing consumer behaviour, scanning for potential disruptive changes in the business environment including new regulations, emerging technologies and changed offerings by organisations across industries to the meet customer needs, and an overhaul of capabilities and business processes to not only adapt to but also foster innovative disruptions, to enable organizations to continue to thrive through volatility and uncertainty.


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